Kamu Kamu Co., Ltd.
Kamu Kamu Co., Ltd. (“the Company”) recognizes the importance of and respects the privacy rights of customers, suppliers, contractors, and/or visitors or any related persons (Visitor or All concerned) whose data is collected, used, or disclosed, or kept confidential and processed in accordance with the consent of the data owner and in compliance with the Personal Data Protection Act B.E. 2562 (2019). Therefore, the Company has established this Privacy Policy as follows:
1. Definitions
1.1 Personal Data means information relating to a person which enables the identification of such person, whether directly or indirectly, but does not include information of deceased persons or juristic persons
1.2 Data Controller means the Company, Chief Executive Officer, authorized person, or assigned person who has authority to decide on the collection, use, or disclosure of personal data
1.3 Data Processor means a person or juristic person who processes personal data on behalf of or under the instruction of the Data Controller
1.4 Customer means a data owner or external person who purchases goods or uses the Company’s services
1.5 Supplier means a data owner or external person who provides goods or services to the Company
1.6 Visitor means a data owner or person who contacts or engages with the Company’s business
1.7 Employee means a data owner or person employed by the Company, either full-time or temporary
2. Collection of Personal Data
2.1 The collection of personal data shall be conducted for specific purposes, within scope, and by lawful and fair means. The Company will collect, use, or disclose personal data (collectively referred to as “processing”) only as necessary for providing services under the Company’s objectives. The Company will inform and obtain consent from the data owner in writing or electronically, unless such consent cannot be obtained by nature of the situation. This includes online forms such as registration, contact via social media, or other information useful for communication or services such as name, phone number, date of birth, gender, etc. The Company will obtain consent prior to collection except in the following cases:
If you are a minor, incompetent person, or quasi-incompetent person, consent must be obtained from a parent, guardian, or legal representative unless otherwise permitted by law
The law prohibits collection of sensitive personal data such as race, ethnicity, political opinions, religious beliefs, sexual behavior, criminal records, health data, disability, labor union information, genetic data, biometric data, or similar. The Company will not collect such data without explicit consent unless permitted by law
2.2 Types of Personal Data Collected
The Company collects various types of personal data depending on products, content, services, or channels used. Categories include:
3. Purpose of Data Processing
The Company may collect, use, disclose, process, transfer, or share personal data for the following purposes:
Last updated on January 3, 2025
1. Program Format (“Kamu Kamu”)
We would like to thank you and offer special privileges to our customers through the Kamu Kamu membership program. Customers can register to become members and receive rewards along with many benefits simply byสมัครสมาชิกผ่าน LINE Friend “Kamu Tea"
During the membership registration process, customers are required to provide personal information ได้แก่ phone number, full name, gender, date of birth, and email (if any). You can read more details regarding the terms and conditions of data collection, use, and disclosure in the “Privacy Policy” to fully understand how we collect, use, disclose, and modify your personal data. For more information, you can contact us via Facebook Page Kamu Tea
2. Membership Program Terms and Conditions
2.1 Definitions
2.2 Program Details
The Kamu Reward Membership Program provides various benefits to registered members. Members can receive benefits and use points (“Points”) to redeem rewards and other privileges. Benefits are limited per individual per one member account. Members receive benefits based on membership tier from accumulated spending and participation in activities
The membership program via LINE Official has no registration fee. Membership is personal and cannot be transferred. Points, membership tiers, rewards, and benefits cannot be sold, exchanged for cash, or transferred. Kamu Kamu Co., Ltd. reserves the sole right to manage points redemption and member benefits
2.3 Points Accumulation for Rewards
You will receive points after registering and making purchases. Members can earn points by showing QR or barcode from LINE Official “Kamu Tea” or providing their registered phone number at checkout. Every 25 THB spent earns 1 point. Points expire within 12 months from the date they are issued, with older points expiring first
Points from qualified transactions will be credited to only one member account. Points will be recorded after the transaction date. The company is not responsible for any delays or errors in point allocation or benefits
Points are calculated from net spending after discounts. Only whole numbers are counted; decimals are discarded. For example, 95 THB = 9.5 points, so you receive 9 points (no rounding)
Members can check their points via LINE Official “Kamu Tea”
2.4 Points Accumulation for Maintaining Membership Tier
To maintain membership tier and benefits, every 25 THB spent earns 1 point. Points expire within 12 months from the date of entering that membership tier
2.5 Membership Tiers
The Kamu Reward Program has 2 tiers: Kamu Love and Kamu Forever. Tiers are determined by accumulated points from purchases within a membership year starting from the registration date. Membership lasts 12 months. Tier maintenance and upgrades depend on accumulated points. The company reserves the right to modify rules, tiers, and benefits at its sole discretion
Members can upgrade to Kamu Forever by reaching 3,000 THB in spending (subject to change)
2.6 Reward Redemption
Members must have sufficient points to redeem rewards via LINE Official “Kamu Tea”. Redemption uses points from a single member account per transaction
The company has the sole discretion to approve redemptions. Points will be deducted immediately upon redemption
2.7 Point Deduction Method
Points are deducted using a First-in First-out (FIFO) method. Expired or used points cannot be restored
If the program is terminated, unused points will be forfeited without compensation
3. Membership Tiers and Benefits
There are 2 tiers: Kamu Love and Kamu Forever. Members earn 1 point per 25 THB spent in-store only
3.1 Kamu Love
Upgrade to Kamu Forever when reaching 300 points
3.2 Kamu Forever
4. Points Expiration
Points for maintaining membership tier expire within 12 months from the tier start date
Points for rewards redemption expire within 12 months from the date earned
5. Account Suspension
If your device with LINE Official “Kamu Tea” is lost, stolen, or damaged, you can request account suspension by contacting Kamu Kamu Co., Ltd.
6. Complaints
You can contact us via Facebook Messenger Kamu Tea at https://www.facebook.com/Kamu.tea